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When it comes to a success of a small business, a good reputation is crucial. Customers frequently depend on the conclusions of others when settling on buying decisions. Just about 88 percent of the general population has been affected by an online customer service review when choosing what to purchase. Nowadays, a bad online review on sites such as Yelp, TripAdvisor, OpenTable, Foursquare, Google Places, and even your own social media pages can do a serious...

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